I've finally managed to get some clarity from Amazon on what's happening with pre-orders. There was a glitch in their system, and as a result all pre-orders for Marshall and A Mountain Veil were cancelled. Unfortunately, they cannot undo this on their end. If you pre-ordered those books, you were notified when your order was cancelled, and should now have received a second email that the issues have been rectified. That does not mean your pre-order has gone through.
You will need to pre-order again to receive your book!
Very, very sorry for this inconvenience, and if I could do anything to change it, believe me I would. Amazon support basically told me this glitch happens and apparently there's nothing anybody can do about it.
I'm hugely appreciative of everybody that pre-ordered these books and am so excited to share them with you, starting with Marshall tomorrow!
Thank you for reading,
Valencia